PetIQ Veterinary Helpline

Pet Healthcare Advice Just a Call or Click Away

No need to guess, just ask a veterinary professional. Available 7 days a week, 7 a.m. – 7 p.m. coast to coast.

Call 1-800-775-4519

The PetIQ Veterinary helpline is currently unavailable. Please check back between 7 a.m. – 7 p.m.

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How Pet Telehealth & Pet Telemedicine Answer Your Questions

 

We make it easy for you to help your pet live its best life. Whether you need help managing your pet’s behavior, have a general pet healthcare question between visits, or are looking for a vet, we provide you with options for the next steps in caring for your pet.

girl at desk, typing with dog in lap

mobile phone iconTelehealth (Pet Care Advice)

mobile phone iconTelehealth (Pet Care Advice)

mobile phone iconTelehealth (Pet Care Advice)

Cost: FREE 

Hours: 7:00 a.m. – 7:00 p.m. (coast to coast)

When to use: Get real-time answers for general questions about your pet’s behavior or health. If you’re unsure if something requires a visit to the vet, we’ll help you decide.

Who answers: You will speak or chat with a veterinary professional, who if needed, can refer you to one of our licensed veterinarians for either a virtual vet visit or in-person clinic visit.

Shot of a mature doctor using a mobile phone at a desk in his office

tablet iconTelemedicine* (Virtual Vet Visit)

tablet iconTelemedicine* (Virtual Vet Visit)

tablet iconTelemedicine* (Virtual Vet Visit)

Cost: $59

Hours: We offer convenient appointment times Tuesday-Friday, 10 a.m. – 5 p.m. (coast to coast)

When to use: In some cases, your pet can be evaluated virtually. Our staff will help assess your pet’s situation and walk you through the best care option available.

Who answers: A licensed veterinarian will conduct the visit.

Note: Telemedicine is only available in select states.

*Note: Telemedicine restrictions are mandated state-by-state under the governance of that State’s Veterinary Medical Board and/or state government. Telemedicine is not a substitute for an in-person routine physical exam.

How to Get Started

Woman at laptop holding dog

It all starts the same way. Call 1-800-775-4519 or use our chat feature. During the free consultation, if your pet requires more serious attention, our staff will help you choose from the following options:
 

It all starts the same way. Call 1-800-775-4519 or use our chat feature. During the free consultation, if your pet requires more serious attention, our staff will help you choose from the following options:

It all starts the same way. Call 1-800-775-4519 or use our chat feature. During the free consultation, if your pet requires more serious attention, our staff will help you choose from the following options:

 In-person clinic visit

 Telemedicine (Virtual Vet Visit)

EMERGENCIES:

If your pet needs urgent medical care, please contact a local full-service veterinary hospital or animal emergency room right away.